What is stopping you from achieving the results you want (by yourself)?
MY TIME IS THE MOST VALUABLE THING I HAVE TO OFFER ANYONE. IT IS IRREPLACEABLE!
I DO NOT TAKE IT FOR GRANTED AND NEITHER SHOULD YOU. I HAVE SPENT MANY YEARS BEING EDUCATED & MASTERING MY CRAFT, NOT TO MENTION THE THOUSANDS OF $$$ I’VE INVESTED TO HONE MY EXPERTISE.
BUT ALL OF THAT PALES TO MY TIME AND ATTENTION AND HOW I CHOOSE TO SPEND IT. HOW ABOUT YOU…?
No Therapy, Brainspotting, or Hypnotherapy will work or be successful unless the client wants it to be. As much as they are willing to join in the journey and own their participation in the process is the same degree to which they will experience change and a better life. Any coercion or pressure by the therapist will only create resistance, so there must be a strong therapeutic bond of trust and a safe, nonjudgmental environment in which the client can become vulnerable, let down their defenses, and experience something different than what they have always experienced, a new and better way.
PLEASE! PLEASE! PLEASE! Do not believe that you can come to counseling for one hour a week or every two weeks… (while having 167 hours a week outside of the session for you to enact and practice faithfully those things you learned in session). If you do not consistently work on change outside of the session you will accomplish nothing and your lifestyle will NOT change. You will simply be deceiving yourself and wasting my time (and your $). I have limited years remaining and want to invest my time and talents in those who do not take it for granted. If you want traditional counseling please go to one of the many cookie-cutter counselors offered in your area. I cannot want a better/healthier life for you than you do.
LATE / CANCELLATIONS / NO SHOWS / MISSED SESSIONS
A canceled appointment hurts three people: You, your therapist, and another client who could have potentially used your time slot. Therapy sessions are scheduled in advance and are a time reserved exclusively for our clients.
When a session is canceled without adequate notice, we are unable to fill this time slot by offering it to another current client, a client on the waitlist, or a client with a clinical emergency. In addition, we are unable to bill your insurance company for sessions that are not kept.
Without a cancellation fee policy in place, your therapist will lose money or the opportunity to schedule another client if you late cancel or do not show up.
Our cancellation policy is this: Clients can cancel or reschedule an appointment anytime if they provide 24 hours’ notice. If you cancel an appointment with less than 24 hour(s) notice or fail to show up, you will be charged the full fee for the appointment.
Some practices have a 48-hour policy. Some even have a 72-hour policy. Ours is 24 hours, and we are firm at 24 hours, for weekday appointments and 48 hours for weekend appointments, 72 hours for Monday appointments.
Our cancellation policy is not a penalty or a punishment. Most clients understand this. Very rarely, there will be a client who will feel that he or she is being punished when they are charged a late cancellation fee. We want to make sure that you don’t feel this way if someday you miss an appointment.
It is likely, if you are in counseling long enough, at some point you might forget about an appointment, or something will come up in your schedule that will result in you missing an appointment. Maybe you’ll need to work late. Maybe you’ll get a sudden onset of the flu. Maybe your kids will have doctor appointments, or your car will break down, or something unavoidable will come up.
We are not upset with clients when they miss an appointment. We know that’s life. In return, our clients understand that scheduling an appointment with one of us is like buying tickets to an event. If you miss the event, it doesn’t matter why you missed it, or even if it was your first time, you can’t turn in your tickets for a refund.
The full fee will be charged when you miss or cancel an appointment without giving 24 hours advance notice. This means that if an appointment is scheduled for 3:00 pm on a Tuesday, notice must be given by 3:00 pm on Monday at the latest. *For Saturday or Sunday appointments, 48-hour notice is required, and 72 hours for cancellation of a Monday appointment.
You can cancel your appointment by calling, texting, or emailing your specific therapist or through the front office. If you are more than 15 minutes late to your appointment time, it will be treated like a late cancellation. It’s important to remember that insurance will not pay for missed appointments, so you will be responsible for the full fee, not just a co-pay.
The only time we will waive this fee is in the event of serious or contagious illness or extreme weather or other unavoidable circumstance. If you are unsure, please contact our office for further guidance.
Please understand that therapy should be viewed as any other important medical appointment would be viewed. This cancellation policy is important for our counseling practice because while a medical doctor can see 35 patients in a day, a therapist generally sees a maximum of 6 to 8 clients a day.
We reserve for you a full hour of our time for the session and clinical notes. If a client cancels with less than a full 24-hour notice it is unlikely that we will be able to fill that time slot, and we lose an entire hour from our work schedule.
While it is a time commitment, this is for your personal growth and consistency is key in order to achieve this.
-If you are a weekly client and you miss three scheduled appointments within a three-month time period, the therapeutic relationship may be terminated and appropriate referrals to other practices will be offered.
-If you are a bi-weekly client and you miss two scheduled appointments in a two-month period, the therapeutic relationship may be terminated and appropriate referrals to other practices will be offered.
REQUIRED PRIOR NOTICE OF NO SHOW OR CANCELLATION
24 hours for weekday (Tuesday through Friday) appointments
48 hours for a weekend appointment
72 hours (Friday) before your Monday appointment
Failure to do so means that you will be responsible for full payment of the missed session (insurance companies will not cover it).
This still applies if you get sick, but not if you or a loved one is in a life-threatening emergency.
Please note that we have a 15-minute wait policy, and unless you have notified us, we will not engage in services.
Send us a quick message letting us know you can’t make it! This would mean the world to us.
Remember… even though this is a therapeutic relationship, we do care about our patients, about YOU!
Clients who are unsure of their commitment to therapy appointments scheduled for them
May consider seeking services with a different counselor.
CONSENT
I agree to the terms and conditions spelled out herein, and to be committed and responsible for: payment in full of all fees relevant to violations of this policy; and ANY and ALL costs/fees/fines necessary to enforce and collect the same in full, according to the terms herein; including, but not limited to ALL court costs - hereby verified by my affixed name and Signature/ Date.
X _______________________________________________________________/_____________________________
ATTESTED TO ON THIS DAY / CLIENT’S - SIGNATURE AND DATE
X ______________________________________________________________/ _____________________________
CLIENT NAME AND DATE
Client’s address ____________________________________________________________________________________________________________
Client’s Driver’s License Number and State ______________________________________________________________________________________
Last Four Digits of your Social Security Number XXX XX _______. (This and the above information is needed to corroborate your identity).
I agree and give permission to the Counselor / Therapist signed below (and / or his/her designated representatives) to keep a copy of my valid credit card and Driver’s License information on file in this office to be used by the same to satisfy any and all money(s) owed per violation of the terms herein; or be discharged or terminated at the therapists discretion from his/her caseload.
X _____________________________________________________________ / _____________________
ATTESTED TO ON THIS DAY - WITNESSED BY - THERAPIST’S SIGNATURE AND DATE
X _____________________________________________________________/ ______________________
COUNSELOR / THERAPIST - NAME AND DATE
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